As responsible management agents we endeavour to conduct ourselves and our business in a professional and competent manner in order that Landlords, Leaseholders, and Tenants can feel secure that their interests are being adequately supported.
We abide by the strict regulations set out by government and the governing bodies the National Association of Estate Agents(NAEA) and the Association of Residential Lettings Agents(ARLA).
As part of these compliance requirements we are obliged amongst other duties to ensure that the following are in place:-
Our company is audited each year and independent accountancy compliance reports are supplied to both NAEA and ARLA.
Client Money Protection
We hold Client Money Protection insurance. A copy of our current certificate can be found HERE and details of the conduct and membership rules can be found at https://www.propertymark.co.uk/working-in-the-industry/member-requirements/
Anti Money Laundering
We are registered with the government Anti Money Laundering scheme and carry out ID checks on all new clients and tenants as required.
Data Protection (GDRP) Compliance
We comply with all current data protection laws and a copy of our data protection policy can be found HERE
A copy of our complaints procedure can be found HERE.